Q: How do I place an order?
A: Call or text (863) 614-0400 with your order details, including the item, size, flavor, and quantity.

Q: What payment methods do you accept?
A: We accept Cash, Cash App.

Q: Is a deposit required?
A: Yes, a 50% non-refundable deposit is required for for all orders.

Q: When is the remaining balance due?
A: The remaining balance is due 24 hours before delivery.

Q: Do you offer delivery?
A: Yes, we offer delivery within Lake Wales, FL, and surrounding areas. Pickup is also available.

Q: What is your cancellation policy?
A: Orders can be canceled up to 48 hours before the scheduled delivery. However, please note that deposits are non-refundable.

Q: Do you offer gluten-free or vegan options?
A: Currently, we do not offer gluten-free or vegan options, but we are exploring these for the future.

Q: How far in advance should I place my order?
A: We recommend placing your order at least 3-5 days in advance, especially for larger or custom orders.

Q: Can I make changes to my order after it’s been placed?
A: Changes can be made up to 48 hours before the scheduled delivery or pickup time. After that, changes may not be possible.

Q: Do you offer bulk orders for events or parties?
A: Yes, we cater to events and can accommodate bulk orders. Please contact us directly to discuss your needs.

Q: What should I do if I have an allergy?
A: Please inform us of any allergies when placing your order, and we will do our best to accommodate your needs. However, we do not have a dedicated allergen-free kitchen.

Q: Do you accept rush or last-minute orders?
A: Yes, we understand that sometimes life happens! We can accommodate last-minute orders based on availability. Rush fees are $40 for orders needed within 48 hours and $50 for orders needed within 24 hours. Please contact us directly at 863-275-0327 to confirm availability before placing your order.